Terms & Conditions

Please read these Terms & Conditions carefully before using the website or placing any order through Beejwala. By accessing this website, creating an account, or purchasing products from the website, you agree to be bound by these Terms & Conditions.

The terms “We”, “Us”, “Our”, and “Beejwala” refer to Delight Enterprises and its website Beejwala. The terms “User”, “Customer”, “You”, and “Your” refer to any person accessing or using the website.

Introduction

Beejwala is an e-commerce platform offering seeds, plants, gardening supplies, horticulture products, and related items for hobby and gardening purposes within India.

By using this website, you agree to comply with all applicable laws, policies, and terms mentioned herein.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if any misuse, suspicious activity, or violation of these Terms is observed.

Product Usage Disclaimer

All plants, seeds, and products sold on this website are intended strictly for gardening, horticultural, decorative, and hobby purposes only.

We do not recommend or promote the use of any product for medicinal, Ayurvedic, herbal, edible, or consumption purposes.

Certain plants may contain natural defense mechanisms including thorns, sap, spines, or toxicity. Customers are advised to handle products carefully and keep them away from children and pets.

Beejwala shall not be responsible for any misuse, improper handling, allergic reaction, damage, injury, or loss arising after delivery of products.

Plant growth, flowering, fruiting, and seed germination depend on multiple environmental factors including weather, soil, temperature, humidity, watering, sunlight, fertilizers, and customer care practices. Therefore, results may vary and are not guaranteed.

User Account & Security

Users may be required to create an account for accessing certain features of the website.

You are solely responsible for maintaining the confidentiality of your account credentials and password and for all activities conducted under your account.

You agree to immediately notify us in case of any unauthorized access or security breach related to your account.

Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR).

Prices, product availability, offers, discounts, and services are subject to change without prior notice.

Payments are securely processed through authorized third-party payment gateways. Beejwala does not store complete payment card information on its servers.

Shipping Policy

Shipping charges are calculated during checkout based on product weight, dimensions, delivery location, and courier availability.

The final shipping cost shall be displayed before payment confirmation.

Currently, we deliver only within India.

Delivery & Dispatch

Orders are generally dispatched within 2 business days after successful payment confirmation.

Domestic shipments are usually delivered within 2–7 business days depending upon location and courier service.

Delivery timelines are estimates and may vary due to weather conditions, courier delays, operational issues, public holidays, natural events, or circumstances beyond our control.

Beejwala shall not be held liable for delays caused by third-party courier or logistics providers.

Change of Delivery Address

Requests for modification of delivery address can only be accepted before the order has been dispatched.

Once dispatched, address changes may not be possible.

Tracking Information

After dispatch, customers may receive shipment tracking details through email, SMS, WhatsApp, or courier updates wherever applicable.

Tracking updates are dependent on courier partner systems.

Damaged Parcels

If a shipment is received in damaged condition, customers are requested to refuse delivery where possible or immediately contact our support team with clear photographs and order details.

Claims regarding damaged products must be reported within 24 hours of delivery.

Cancellation & Refunds

Orders may be cancelled only before dispatch.

Once an order has been dispatched, cancellation requests may not be accepted.

Refunds, replacements, or return requests shall be governed by our Refund Policy available on the website.

Intellectual Property Rights

All content available on this website including logos, product images, graphics, text, videos, product descriptions, branding materials, website design, and other content are the intellectual property of Beejwala unless otherwise stated.

Users may not reproduce, copy, distribute, modify, publish, transmit, or commercially exploit any content from the website without prior written permission.

User Conduct

Users agree not to:

• Use the website for unlawful activities
• Upload malicious software, spam, or harmful code
• Attempt unauthorized access to website systems
• Misrepresent identity or provide false information
• Violate intellectual property or legal rights of others

Any violation may result in suspension or termination of access without prior notice.

Third-Party Links

The website may contain links to third-party websites for informational or service purposes.

Beejwala is not responsible for the content, policies, accuracy, or practices of any third-party website.

Limitation of Liability

Beejwala shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Use or misuse of products
• Delay or failure in delivery
• Website downtime or technical issues
• Unauthorized access to user information
• Product performance variations due to environmental conditions

Users access and use the website at their own discretion and risk.

Indemnification

You agree to indemnify and hold harmless Beejwala, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, costs, or legal expenses arising from your misuse of the website or violation of these Terms.

Termination

We reserve the right to suspend or terminate user accounts, cancel orders, or restrict website access at our sole discretion without prior notice if any fraudulent, abusive, or unlawful activity is detected.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website, purchase of products, or related transactions shall be subject to the exclusive jurisdiction of the courts located in Hapur, Uttar Pradesh, India.

Severability

If any provision of these Terms is found invalid or unenforceable under applicable law, the remaining provisions shall continue to remain valid and enforceable.

Contact Information

For any questions, support requests, or concerns regarding these Terms & Conditions, customers may contact us:

Delight Enterprises
GSTIN: 09ACZPI9229A2Z6

Address:
RLY ROAD, Railway Road, Pilkhuwa,
Hapur, Uttar Pradesh – 245304, India

Email: beejwala.com@gmail.com
Customer Care: +91 9319759222

Website: Beejwala

Company Information

Legal Business Name: Delight Enterprises
Brand Name: Beejwala
GSTIN: 09ACZPI9229A2Z6

Official Website: Beejwala